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Case studies

What we ship, with the client's name taken out.

Each pattern below is a production deployment with the operator's identity removed: the constraint it started from, the system that runs now, and the measure it is read on. Read them for the shape of the operation. The closest match to yours is worth more than the largest name on the list.

  • 30+production deployments
  • 35+AI agent personas
  • 14+industries

Find the pattern that matches your operation

The deployment patterns below are grouped by the operating context they run in.

Regulated enterprise

Banking, microfinance, and healthcare deployments running inside PDPL-aware data boundaries with human escalation.

  • Arabic support automation for a microfinance bank

    Sharia-compliant microfinance bank

    WhatsApp Business API

    Routine product questions are settled in the conversation, so customers arrive at the branch already informed. Financing leads reach relationship managers pre-enriched with financing type and amount, and underwriting and complex decisions escalate to a human with full conversation context.

    Read the pattern
  • AI service-desk assistant for healthcare

    Private hospital

    WhatsApp Business API, web

    Non-clinical questions are answered without the receptionist leaving her position. Appointment requests collect in one record the provider can read demand from, department by department.

    Read the pattern

Commercial mid-market

Retail, F&B, real estate, and travel deployments scaling customer support and lead qualification across WhatsApp and web.

  • Admissions automation for a private university

    Private university

    WhatsApp Business API, web chat widget

    Faculty, fee and deadline questions are answered outside office hours instead of waiting for them. The admissions office opens to completed profiles rather than a list of calls to return.

    Read the pattern
  • WhatsApp customer support for Arabic retail

    Arabic retail brand

    WhatsApp Business API, web chat widget

    Routine questions are handled on the channel buyers already prefer. Conversations are captured in the CRM with contact attributes, and staff step in only when the conversation is ready to close.

    Read the pattern
  • WhatsApp ordering for restaurants

    Multi-branch restaurant brand

    WhatsApp Business API

    Orders are taken through the lunch and dinner peaks while the phone line is busy, and each one reaches the kitchen written down rather than repeated aloud. The agent remembers what a returning customer ordered, and runs in the brand's own dialect.

    Read the pattern
  • Real-estate lead qualification with AI

    Multi-project real-estate developer

    WhatsApp Business API, Telegram, web

    Visits arrive with the questions that decide them already asked. Enquiries that land after hours from social ads are written to the record instead of waiting for the morning.

    Read the pattern
  • WhatsApp assistant for a travel and documentation agency

    Travel and documentation agency

    WhatsApp Business API

    Routine visa and document questions are answered after the counter has closed for the evening, without queueing behind a consultant. A traveller who comes back in a later season is recognised from the earlier conversation rather than requalified from the start.

    Read the pattern
  • Lead qualification for an auto dealership

    Authorized car dealership and auto show

    WhatsApp Business API, web

    A service question reaches the service flow and a purchase question reaches sales, without both passing through one queue. Enquiries that arrive outside working hours are written to the record instead of retold in the morning.

    Read the pattern

Industrial and B2B

Manufacturing and B2B deployments running technical Q&A, structured quoting, and lead capture into the sales pipeline.

  • B2B quote assistant for an industrial manufacturer

    Industrial manufacturer (steel, solar, water, foam)

    WhatsApp Business API, web

    Spec, size and current-price questions are answered from the same catalogue the plant works from. The record shows the team which product categories bring the most enquiries.

    Read the pattern

Every pattern describes a production deployment with the client identity removed. The measures are named; the per-client figures are not published.

Find the deployment closest to yours.

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