Authorized car dealership and auto show
Lead qualification for an auto dealership.
A production deployment — running, not a pilot. The operator is anonymized at their request. Each pattern names the measure its deployment is read on; the figures themselves stay with the operator.
Last updated June 2026
The challenge
One number carries three different jobs: a price on a model, a service booking, a part. They need three different people. They reach the same one.
What we built
The WhatsApp agent returns model specs, trims and current pricing, and sorts the question at the start. It books service by capturing the VIN, service type, branch and date, and asks a buyer about budget, use and timeline before handing them on. In auto-show mode it works as a concierge, with show dates and exhibitor information.
How it operates
A service question reaches the service flow and a purchase question reaches sales, without both passing through one queue. Enquiries that arrive outside working hours are written to the record instead of retold in the morning.
The measure
The share of enquiries that reach the right flow on the first message, and the time to a salesperson's first reply.
What happens next
Final price, trade-in and financing stay with the sales team. The buyer arrives having already been asked what shapes the offer.
Deployment facts
- Channels
- WhatsApp Business API, web
- Industry
- Authorized car dealership and auto show
- Product
- ChatSheba
- Region
- Middle East and Gulf
The operator is anonymized at their request. Each pattern names the measure its deployment is read on; the figures themselves stay with the operator.
Across every deployment
- 30+production deployments
- 35+AI agent personas
- 14+industries
Counted across every production deployment, in regulated and commercial sectors alike.