Pricing.
ChatSheba runs on three public monthly tiers by message volume — the same full platform at every tier. Custom AI is scoped per engagement. The figures on this page are the prices we sign.
ChatSheba
ChatSheba plans, by message volume.
Every tier is the full platform — the four channels, the CRM layer, and the same support. Pick the monthly message cap that fits; upgrades apply immediately.
Starter
A production trial
$99per month2,500 smart messages
about 1,250 customer inquiries
Growth
Most chosenProduction operations
$299per month8,000 smart messages
about 4,000 customer inquiries
Business
Scaling operations
$499per month20,000 smart messages
about 10,000 customer inquiries
Enterprise
Regulated and multi-entityDedicated or hybrid hosting, data governance, multiple agents, and a formal SLA — scoped to your requirements.
- Annual billing: pay for 11 months, get 12.
- WhatsApp Business API fees are billed by Meta to your own account — the Sheba invoice covers AI processing only.
- A smart message is one agent message in or out; a typical customer inquiry is about two.
Custom AI Solutions
A system engineered around one operation cannot carry a fixed monthly tier. This one is priced against the scope you actually need.
Custom AI Solutions
Scoped per projectCustom agents, integrations, and workflow automation, priced against your systems and deployment shape. Send your requirements and we scope it with you.
FAQ
Pricing questions, answered.
Start on the tier that fits.
Request setup and the Sheba team does the configuration: your assistant, your channels, your knowledge base. You get a working deployment, not a login and a manual.
Discuss your use case