Sharia-compliant microfinance bank
Arabic support automation for a microfinance bank.
- <15sroutine response time
A production deployment — running, not a pilot. Sector and metrics are real; the operator is anonymized at their request.
Last updated June 2026
The challenge
Customers ask about Murabaha, Ijara, and Musharaka financing, eligibility, and required documents around the clock, and daily currency-rate questions tie up branch phone lines.
What we built
A named, Sharia-aware AI agent on WhatsApp Business API that opens with the right greeting, explains each financing product with eligibility and document requirements, quotes daily FX and remittance routes, and captures financing leads with type and amount.
How it operates
Routine product education runs under 15 seconds, 24/7, so customers arrive at the branch already informed. Financing leads reach relationship managers pre-enriched with financing type and amount, and underwriting and complex decisions escalate to a human with full conversation context.
Deployment facts
- Channels
- WhatsApp Business API
- Industry
- Banking & microfinance
- Product
- ChatSheba
- Region
- Middle East and Gulf
Sector and metrics are real; the operator is anonymized at their request.
Across every deployment
- 30+production deployments
- 35+AI agent personas
- 14+industries
Production deployments across regulated and commercial MENA operators.