Industrial manufacturer (steel, solar, water, foam)
B2B quote assistant for an industrial manufacturer.
A production deployment — running, not a pilot. Sector and metrics are real; the operator is anonymized at their request.
Last updated June 2026
The challenge
Contractors need specs, sizes, and current prices fast, quoting delays lose deals, and configured products — solar system sizing by load, custom foam dimensions — need guided selection.
What we built
An AI agent on WhatsApp Business API with a product catalog and calculator-style flows: it returns spec sheets and current price lists, sizes a solar system from the customer's load, calculates custom dimensions and pricing, and captures B2B leads with business name, tax ID, and purchase volume.
How it operates
The quoting cycle collapses from hours of call-then-email to minutes, field technicians stop being interrupted for pricing calls, and the CRM surfaces which product categories drive the most B2B inquiries — high-intent orders route to account managers with structured quote data.
Deployment facts
- Channels
- WhatsApp Business API, web
- Industry
- Manufacturing & B2B
- Product
- ChatSheba
- Region
- Middle East and Gulf
Sector and metrics are real; the operator is anonymized at their request.
Across every deployment
- 30+production deployments
- 35+AI agent personas
- 14+industries
Production deployments across regulated and commercial MENA operators.