Industrial manufacturer (steel, solar, water, foam)
B2B quote assistant for an industrial manufacturer.
A production deployment — running, not a pilot. The operator is anonymized at their request. Each pattern names the measure its deployment is read on; the figures themselves stay with the operator.
Last updated June 2026
The challenge
The person who can price the job is usually standing on a site. No price list holds the number: foam is cut to a dimension, a solar array is sized to a load, and the contractor waits while it is worked out.
What we built
The WhatsApp agent carries the catalogue and the current price lists, and runs the same calculation: a solar system sized from the customer's load, custom foam dimensions and their price. It captures the enquiry with the business name, tax ID and purchase volume, so an account manager receives enough to price it.
How it operates
Spec, size and current-price questions are answered from the same catalogue the plant works from. The record shows the team which product categories bring the most enquiries.
The measure
The time between an enquiry and the first number a contractor receives, and the share of enquiries that become a quote.
What happens next
A person signs the final quote. The agent assembles the enquiry with its specs and quantities, and stops where the negotiation starts.
Deployment facts
- Channels
- WhatsApp Business API, web
- Industry
- Manufacturing & B2B
- Product
- ChatSheba
- Region
- Middle East and Gulf
The operator is anonymized at their request. Each pattern names the measure its deployment is read on; the figures themselves stay with the operator.
Across every deployment
- 30+production deployments
- 35+AI agent personas
- 14+industries
Counted across every production deployment, in regulated and commercial sectors alike.