Travel and documentation agency
WhatsApp assistant for a travel and documentation agency.
- <15sroutine response time
A production deployment — running, not a pilot. Sector and metrics are real; the operator is anonymized at their request.
Last updated June 2026
The challenge
Travelers need visa requirements, document checklists, and pricing outside working hours, and agents spend hours requalifying the same repetitive questions about papers, fees, and turnaround times.
What we built
An AI agent on WhatsApp Business API that greets by time of day, walks travelers through visa-type selection — Umrah, family, business — produces a tailored document checklist, quotes pricing ranges per service, and captures the lead with destination and travel date.
How it operates
Routine visa and document questions are answered in under 15 seconds, 24/7. Qualified leads reach human consultants pre-enriched with travel intent, and the agency scales inquiry volume through Umrah and Hajj seasons without hiring — bookings escalate to a consultant at the right moment.
Deployment facts
- Channels
- WhatsApp Business API
- Industry
- Travel & documentation
- Product
- ChatSheba
- Region
- Middle East and Gulf
Sector and metrics are real; the operator is anonymized at their request.
Across every deployment
- 30+production deployments
- 35+AI agent personas
- 14+industries
Production deployments across regulated and commercial MENA operators.