What's inside ChatSheba.
The full operating layer behind Arabic-native AI support — the CRM, the multimodal intelligence, and the controls a support team runs day to day.
- 35+AI personas in production
- 14+industries deployed
- <15saverage response
- AllArabic dialects
- 24/7always on
Core ChatSheba features
A full CRM layer
Contact management with custom attributes, conversation states, teams and roles, and automation rules. Every conversation becomes a customer record your team can work and report on.
Multimodal input
Customers send text, voice notes, and images. ChatSheba reads supported inputs in context and responds without moving work out of the conversation.
Sentiment on every message
Each message is scored for sentiment, so your team sees frustration early and escalation rules can fire before a conversation goes wrong.
Brand-voice tuning
The agent is configured to your brand's tone in Arabic and English — a named agent with your greeting, your register, and your rules, not a generic bot.
Bilingual knowledge base
The AI answers from a knowledge base you maintain in Arabic and English, so its answers stay accurate as your products, fees, and policies change.
WhatsApp template lifecycle
Template submission and the 24-hour window are tracked for you, so proactive WhatsApp messaging stays inside policy.
White-label branding
The agent and the interface carry your brand — your name, your look — across every channel.
Try it live
The real-estate assistant shows the CRM layer working — multi-step, data-heavy conversations.
