AI lead qualification for real estate.
Three salespeople, one buyer, and nobody knows the questions have already been answered twice. ChatSheba answers availability, floor plans, pricing and instalment options once, qualifies budget and timeline before a site visit, and passes on a buyer your team has a reason to call.
The problem in real estate sales
Buyers want unit availability, floor plans, pricing, and installment options before committing to a site visit, and they ask the same questions to three salespeople. Sales teams waste cycles on buyers who never had the budget, and leads from after-hours social ads go cold.
What the AI handles
- Presents active projects with phase, unit types, and starting prices.
- Walks buyers through installment plans — down payment, monthly terms, handover timing.
- Qualifies buyers by budget, preferred area, and unit type, then schedules a site visit.
- Responds to after-hours inquiries from social ads, so leads stay warm.
- Declines legal and contract questions and escalates them to a human agent.
How Sheba fits
ChatSheba runs the qualification agent across WhatsApp Business API, Telegram, and social channels, with a project and unit knowledge base; custom engineering connects it to your CRM where deeper integration is required.
Guardrails and data boundaries
Per-deployment data boundaries and hard escalation rules — legal, contract, and custom payment plans go to a human. A guardrail prevents over-promising delivery dates. The brand avoids legal exposure because contract discussion stays with people.
- PDPL-aware by design
- On-prem and regulated-residency paths
- Per-deployment data boundaries
- Human escalation as a control
Deployment pattern
A real estate developer with a multi-project portfolio runs an Arabic AI agent across WhatsApp, Telegram, and social channels. It presents active projects with phase and starting prices, walks buyers through installment plans, and qualifies them by budget, area, and unit type before scheduling a site visit. Legal and contract questions are declined and escalated to a human, and a guardrail prevents over-promising delivery. Site visits arrive pre-qualified, and after-hours social leads stay warm.
- Channels
- WhatsApp, Telegram, and social channels
- Systems it reads and writes
- the project knowledge base and the CRM
- Escalates to
- a human agent on legal and contract questions
Part of 30+ production deployments across 14+ industries.
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