AI customer support for Arabic F&B and restaurants.

Yes — that is the core of an F&B deployment. The agent takes orders through structured intake (items, quantity, delivery address, payment method) and books reservations by party size, date, and time, then pushes both to the right branch. It runs the same way on WhatsApp, Telegram, a web widget, and an app SDK, and replies in under 15 seconds through the lunch and dinner peaks when phone lines would otherwise saturate.

It presents menu categories and answers questions about prices, ingredients, and delivery hours in your brand's voice, with menu images and location pins sent inline. Payments run through your own ordering and payment systems — the agent captures the method during intake and never invents a charge, a total, or a transaction status. Anything tied to a specific transaction is routed to your team.

A complaint is a hard escalation: the agent hands the conversation to your staff with the full thread, the customer's last order, and their preferred branch attached, so no one re-explains anything. Custom catering and hospitality requests escalate the same way. Human escalation is a built-in control, not a fallback — the agent does not try to resolve or compensate a complaint on its own.