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AI admissions agents for Arabic university operations.

Sheba builds AI agents for universities running WhatsApp-first admissions — faculties, fees, deadlines, and student qualification in native Arabic, with context-preserving escalation to admissions staff.

The problem in admissions operations

Every registration cycle, the admissions office is flooded with the same questions — faculties, fees, installment plans, deadlines, required documents. Parents and students need answers outside office hours, and transfer and accreditation cases are hard to route to the right specialist.

What the AI handles

  • Guides prospective students through faculty and program selection by interest and high-school track.
  • Provides tuition, installment plans, scholarship criteria, and required documents per program.
  • Explains admission steps, deadlines, and entrance exams, 24/7 during peaks.
  • Captures student profiles — track, target program, graduation year — at first touch.
  • Escalates transfer credits, unusual installment requests, and accreditation questions to staff with full context.

How Sheba fits

ChatSheba runs the admissions agent across WhatsApp Business API, Telegram, and the web, with a knowledge base for faculties and fee schedules; custom engineering connects it to your student systems. Both run inside your data boundary.

Integration and data boundaries

Per-deployment data boundaries and a bilingual knowledge base that stays current as programs and fees change. Human escalation is built in for decision-stage cases. The agent is configured to your programs, not a template.

  • PDPL-aware by design
  • On-prem and regulated-residency paths
  • Per-deployment data boundaries
  • Human escalation as a control

Deployment pattern

A private university runs an Arabic AI admissions agent across WhatsApp and a web widget. It guides students through faculty selection, provides fees, installment plans, and document requirements, and explains deadlines and entrance exams during peak cycles. Complex cases — transfer credits, accreditation, unusual installments — escalate to admissions staff with full conversation context. Prospective-student profiles are captured at first touch, and the team focuses on decision-stage conversations.

Abstract graphite view of learning operations — structured knowledge in modular halls, shelves, and learning modules under warm-white structural light.
Channels
WhatsApp, Telegram, and a web chat widget
Systems it reads and writes
the student information system and fee schedules
Escalates to
admissions staff on transfer and accreditation cases

Part of 30+ production deployments across 14+ industries.

FAQ

Common questions

Talk to a Sheba specialist about education.

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